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There is a
$35 minimum charge
for all jobs.
Payment
All must have a Town
Coach Account or a valid credit card to be serviced.
Hourly Rates
Sedans:
Our luxury sedans are available by the job or by the hour for a
2-hour minimum at $48/hr. Rates are based on maximum of 3 passengers
per sedan. Additional persons will be $10 each additional person
(families excluded).
Limousines:
6, 8 and 10 passenger limousines and vans are also available at
various hourly rates.
Extra Stops
Extra
stops en route will be subject to a $10 charge per stop of 10
minutes or less. Longer stops are subject to applicable waiting time
beyond the initial 10 minutes.
Tolls
Customers are responsible for paying all
tolls. All rates are exclusive of any additional charges. Tolls are
not included in price; round trip tolls added when applicable.
Holidays
The following holidays have an
additional $10 fee charge on the day of the holiday and the day
before: Thanksgiving, Christmas, New Year, Labor Day, Independence
Day and Memorial Day.
Waiting Time
Waiting time is charged at $4 per
five-minute interval.
Dedicated Sedan Service, for multiple stops in the the
Boston area, is billed with a 2-hour minimum at $48 per hour. Any
fraction of an hour will be billed at a one-half hour rate
Town Coach will wait for 20 minutes
after the scheduled pick-up time, of which the first 5 minutes are
free. Unless additional waiting time is authorized, the sedan will
depart and the no-show charge will be applied, including a
15-min. wait charge, at the end of the applicable waiting period.
Customers are requested to inform Town Coach of changes as early as
possible or 40 min. (international) at no charge.
An additional $20/hr fee will be charged
should flight time be delayed by more than 1 hour. The applicable
period begins from the first announced delay time by the airline. After a 2-hour delay from initial pick-up time, you must contact
Town Coach headquarters to reschedule pick-up, unless it
is an authorized Dedicated Service.
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Dedicated Service for Logan
pick-ups is based on $20/hr from scheduled
pick-up time until actual arrival.
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Meet & Greet Service rate is $50 at gate or baggage claim area.
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Midnight Service Fee for
pick-ups after 12:00 a.m. is $10.
Cancellations
All cancellations for in-town
reservations must be 2 hours in advance. With out-of-town
reservations, a 3-hour notice is required. A charge equal to the
proposed trip cost plus a 15% service fee will apply for improper
cancellations and any incurred waiting time in case of a No Show.
However, any cancellations made less than 2 hours before the
scheduled pick-up time will be subject to a fee equal to the
proposed trip cost plus 15% service fee. A No-Show fee equal to the
proposed trip cost including applicable waiting time plus 15%
service fee is billed when the passenger fail to show at the
designated location. For cancellations of multiple-car
orders, a 24-hour notice is required. If the customer cannot locate
the sedan, he/she should call 1-888-318-8776 before seeking
alternative transportation to avoid a No-Show charge.
Weather
During declared snow or other severe
weather emergency conditions, an additional $25 will be charged to
the account for all services.
Other
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Excessive amounts of luggage will be subjected to an additional
$10 surcharge.
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An
Additional 5% gas surcharge will be added to all trips above the
minimum basic fare of $35.
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