1.    Expect to be picked up within 15 minutes

  2.    Pay for your ride with credit/debit card

  3.    Direct the route taken, either the most direct route or one
         of your choice

  4.    A safe and courteous driver who obeys all traffic laws

  5.    A knowledgeable driver knows the area

  6.    Air conditioning or heat on request

  7.    A noise-free trip: no horn-honking or radio-playing

  8.    Clean air, smoke- and scent-free air

  9.    Working seatbelts for all passengers

10.    A clean taxicab: interior, exterior and partition

11.    Be accompanied by a service animal

12.    A driver who does not use a cell phone while driving (hand-held

        or hands free)